Returns & Exchanges
At MADE, we want you to love every piece you purchase, which is why we offer a 30-day hassle-free return window for all items in their original condition. Whether you have changed your mind or need a different size, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your MADE account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
- 3.Label and Ship
Print the prepaid shipping label provided in your email, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
